Best Practices


These curated best practice resources and guidelines will serve as pointers for you to take your teaching and learning to the new heights.

Online lecture sessions present unique opportunities and challenges and they require some specialized facilitation techniques.

It is critical to master control features to purposefully manage audio video chat and whiteboard functionality during your live lecture session. It is mandatory for you to thoroughly study Zoom control SOPs, as listed below, prior to starting online lectures.

      • 5 PsPrior Planning Prevents Poor Performance. Just as with on-campus lectures, have written objectives and a written outline for the lecture, disseminate all necessary documentation, and technology requirements ahead of the session. This includes the lecture outline, PPTs and related documentation through the LMS / moodle that could be used as a fallback process should the online signal be lost unexpectedly.
      • Practice with the Zoom technology, microphones, webcams etc. ahead of time to include the use of features such as Muting All, Silencing entry/exit beeps, use of Shared Desktop or Whiteboards, etc.
      • Be sure to inform the students that you will be recording these sessions. Remind them about the netiquettes, which are the manners of behaving in online/live lecture classrooms.
      • Use an introductory cover slide with some basic information and ground rules that also let participants know they have located the correct lecture session.
      • Consider the use of a scoreboard or progress tracking tool to show students what has been covered and what lies ahead.
      • Make transitions between lecture presentation topics clear.
      • Pre-determine your available speaker/participant response options such as Chat, Raising Virtual Hand, round robin, etc.
      • Advise each student to state their name before asking a verbal question or suggest them to use the chat feature for any questions.
      • Do frequent process checks (perhaps every 15 minutes or so depending on the length of the session) to test understanding and increase interaction. This includes
      • checking in with groups/pods who may be in different locations.
      • Plan breaks for long sessions and use a slide image that indicates this, along with the resume time. There is a limit of 40 minutes per session, so include a slide in your presentation and bring it up a few minutes prior to the break or end of your entire live lecture.
      • Consider using polls, demonstrations, and other techniques for increasing interactivity and engagement with participants.
      • Provide photos, bios and use webcams where possible for yourself.
      • The facilitator, speakers and lecturers should strive for conversations versus briefings.
      • Consider the use of a concurrent Ad Hoc team to sort out a problematic area and then report back to the larger group as the main session continues. You will have to ask
      • your students to also create a Zoom account for their group projects.
      • For complex interactions, you may want to use a team dictionary or glossary for participant reference.
      • Perform appropriate follow up with dissemination of notes, action items and other tasks just as you would for a face-to-face lecture.

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