Student Virtual Support Center


Mentioned below are the most frequently asked questions by the students considering to take an online, blended and/or a technology-enhanced course.

1. What does asynchronous mode mean?

A student-centered teaching method that uses ODL (Open and Distance Learning) resources to facilitate information sharing outside the constraints of time and place among a network of students.

Some of the expected features of asynchronous learning are stated below:

  • Registered students access prerecorded lectures and learning objects through LMS for self-paced learning.
  • The online forum used for discussion and question/answer sessions.
  • The online mechanism for the conduct of quizzes and assignments.
  • These learning modules allow the required objectives to be achieved.
  • Requiring minimal equipment on both client (student) and server (teaching assistant/moderator), private sessions can be scheduled and conducted as per requirement.

2. What does blended mode mean?

It is a blend of different methods, technologies and resources to improve student learning. Blended learning can be in the form of flipped classroom, online interaction followed by face-to-face learning and ODL supplemented by practical.

Some of the expected features of blended learning are stated below:

  • The new trend is to take advantages of both the above models.
  • In this mode minimum of 1/3 of credit hours shall be conducted via face-to-face or synchronous mode lectures.
  • All other features of asynchronous.

3. What does synchronous mode mean?

Synchronous teaching allows students to interact with the instructor and peers in real time.

Some of the expected features of synchronous learning are stated below:

  • Registered students get online as per schedule and interact with the instructor in real time. Each face-to-face interaction will conform to the credit hour requirement.
  • A teacher delivers a fully interactive lecture to students in multiple remote locations. To ensure a natural teaching experience, features such as “whiteboard”, two-way audio/video, recordings, numerous notes screens and recording of live lectures shall be available on LMS.
  • Other than prerecorded lectures, all other features of asynchronous model hosted on LMS shall be applicable in this mode as well.

4. How many Online/Blended courses, certificates or degree programs does UMT offer?

Currently, Learn to Learn Online/Blended is available, which is a non-credit course. We are working diligently on developing Online/Blended courses for the fall term. Please remember to regularly visit our UMT-Connected website for updates. Meanwhile, we encourage you to take the “Learn to Learn Online/Blended” course that will prepare you for our future Online/Blended courses.

5. What attributes will my online instructors possess? 

Instructors possessing the below attributes will be considered eligible:

  • Faculty members and relevant academic positions in HEIs parent ODL department shall be selected full time as per the minimum qualifications prescribed by HEC for Lecturer, Assistant Professor, Associate Professor and Professor in the HEI Department for the accomplishment of the academic tasks.
  • Every faculty member, in conjunction with his or her academic responsibilities, shall contribute in teaching, curriculum, and course material development, undertaken examination/evaluation/invigilation work, providing general help to the learners in respect of their academic problems, and ensuring institutional support activities.
  • A faculty member’s working capacity shall be teaching, research and training activities, lesson planning, question bank development, evaluation of assignments, term papers, etc. and shall be in accordance with the strategies developed by the HEC from time to time. The workload of each faculty member should be justified. HEI shall have defined criteria for the estimation of departmental workload, and this should be placed on the website of the HEI.
  • In every offered program as per the rules of the HEC, the number of full-time teachers, and other administrative & technical staff shall be appointed as per these regulations.

6. What are the start dates for my Online/Blended courses, certificates or degree programs?

Please refer to your departmental website for more information.

7. How many hours a week do I need to study?

On average, students spend around 15-20 hours per week on their Online/Blended studies. You may need more time, especially for your first session of an Online/Blended course, as you adjust to the learning platform, and you may need less for some sessions. The time you need to spend studying will depend on many variables including your previous academic experience, confidence with technology, and English-language skills.

8. Will I need to travel?

Unless instructed otherwise, on-campus presence is required for Mid-Term & Final-Term examinations only. *Please refer to your course instructor directly for more information.

9. What kind of students will I meet in my course?

You’ll meet all sorts of interesting, motivated people from all over the world. But generally speaking, you’ll find that most of our Online/Blended students are ambitious 21-45-year-old professionals who fit their studies around their work and other commitments. Around 55% of them will typically be in full-time employment and have extensive work experience.

10. How will Online/Blended courses be different than other courses offered on campus?

There is no difference in content and rigor between online courses and other courses offered by the University. In many cases, courses will be exactly the same with a special online section designated for online students. For more information please visit this link

11. What are the computing requirements for online?

There are general computer requirements applicable to every major. Some schools and programs have their own requirements as well. Review the general requirements here.

12. Where can I find out about other distance and Online/Blended programs at UMT?

To find out about other distance and Online/Blended programs and courses at UMT refer to online course projects.

13. Will my degree be recognized by potential employers?

Many employers not only recognize University of Management’s Online/Blended qualifications, but they also sponsor their employees to study with us, too. They know that our Online/Blended degrees have the same status and high standards as our on-campus degrees. This applies to everyone of our Online/Blended course, certificate and degree program. Recognition policies may vary from one company to another, so you should always double check with the respective human resource department. 

14. Will my Online/Blended degree be as good as a campus degree and will it be considered as a genuine UMT degree?

Yes, there is absolutely no distinction between the quality of Online/Blended and campus programs. You can be assured that all our Online/Blended degrees have the same status as those awarded to graduates who studied on-campus. Your degree will be awarded directly by UMT and will have the same validity and credibility. This means that your degree will be a reputable, internationally recognized qualification, and an invaluable stepping stone towards your career ambitions.

15. Will my degree certificate state that it was an Online/Blended degree, completed via distance learning?

Yes, the degree awarded will clearly state that it was an Online/Blended degree, completed via distance learning but its value will be equivalent to an on-campus degree. 

16. How does Online/Blended study work?

With Online/Blended study at the UMT, there are no fixed lecture times - your Online/Blended classroom is always open. This enables you to choose when and where you learn, making it much easier to fit your studies around your other commitments at home and at work. You can study anywhere, any time and even take a break between sessions of courses.

Assignments: At regular intervals, your faculty instructor will set an assignment for you to complete, providing lecture notes and a reading list in the Online/Blended classroom to help you. You’ll need to complete the assignment (usually a written piece of work) by the specified deadline.

Classroom discussions: You and your course colleagues will also take part in discussions in your classroom, guided by your faculty instructor. You take part in the discussions asynchronously (in your own time) by posting well-reasoned comments in the Online/Blended classroom, reading the answers of fellow students and responding to their comments. This collaborative approach enables you to demonstrate your understanding of the subject, while also learning and sharing knowledge with your peers from all over the world.

Practical application: You can engage with the material you’re learning not only through discussions but also by applying theory in your work. In fact, our Online/Blended learning model is designed to encourage you to do just that. By applying principles in practice, and returning to the Online/Blended classroom to discuss the outcome, you’ll enrich your own learning and contribute to your peers’ knowledge too.

Assessment: Throughout your course, you will be assessed on the quality of your participation in the Online/Blended classroom, written assignments as well as Mid-Term & Final-Term examinations.

17. How will I be assessed?

You will be assessed continuously based on your participation and on the assignments you submit. You may also be assessed on Mid-Term & Final-Term examinations, final research projects, such as a dissertation, consultancy project or thesis. Assessment will be rigorous and your Online/Blended degree will be just as challenging as an on-campus degree.

Assessment weightage should be as follows:

Semester Work 


 Formative Evaluation






 Summative Evaluation


 Mid Term


 Final/End Term




18. What time are the classes held?

Your classes will be held in asynchronous, blended, synchronous mode: 

Asynchronous: There are no face-to-face classes scheduled at all. Our online system is the communication channel among the students and instructor. Exams and assessments maybe proctored on-site as per the instructors’ discretion. All (100%) content is available securely online via computers and mobile devices.

Blended: Mandatory face-to-face classes are scheduled in an assigned physical classroom. Exams and assessments maybe proctored on-site as per the instructors’ discretion. Vast majority (~70%>) content is available securely online via computers and mobile devices. Face-to-face and/or webinar sessions are compulsory to meet the attendance requirements.

SynchronousAll classes are scheduled in a webinar (live-conferencing) environment. Exam and assessments maybe proctored on-site as per the instructors’ discretion. Partial (~20%>) content is available securely online via computers and mobile devices. However, webinar attendance requirements must be met.

*For more information refer to your course instructor.

19. Will I have to meet a lot of deadlines?

It varies between course, certificates and programs, but most courses will have a number of deadlines each week, as well as a deadline towards the end of the course for your assignment. Generally, you will receive each week’s assignments on Monday. You’ll then take part in Online/Blended discussions with other students over the following days, as well as submitting an essay or weekly quizzes etc.

20. How long does each course take?

Typical 3 credit hour course length is 15 to 17 weeks for on-campus courses and the similar length is required for the online courses as well. *Credit hours may vary to the course length.

21. How often/where do I take exams?

You will be assessed on quizzes, assignments, Mid-Term & Final-Term examinations as well as your contributions to Online/Blended classroom discussions. You will normally receive a provisional grade for assignments a week after you complete them so you will know how well you are doing as you progress through your degree and you can ask for help if necessary.

22. What support is available?

As a student on one of our Online/Blended course, certificates or degree programs, you can expect friendly, helpful support from the moment you make your first inquiry, right through to your graduation:

  • Our knowledgeable Enrolment Advisors will guide you through the application process, making sure you understand what to do and how to apply.
  • Before you start studying, you will take a short course that introduces you to your Online/Blended classroom and how to use it.
  • Our dedicated support teams will help you make the most of the UMT Online/Blended Library, Technical Support, and Bursar (Finance) Support.
  • Our expert Student Support Team (STAIRS) will be on hand throughout your studies to answer your questions and guide you through your Online/Blended program of study.
  • If you need help with specific skill areas, such as research or academic writing, our expert study skills tutors can help you improve your abilities. You will also have access to our Writing Centre for advice on your academic writing.
  • Your instructor for each course will provide you with feedback on your assignments to help you monitor your progress.
  • A dissertation Advisor or Thesis Supervisor will support you through the research and writing process for your final research project or dissertation.
  • A special environment for students with different types of disabilities is also being provided and promoted at higher education level.

23. Who do I contact for technical support?

You can call on our expert Technical Support team 24 hours a day, 7 days a week. The best way to contact them is through helpdesk, website, the portal to your Online/Blended classrooms. You will also have access to a list of handy technical  FAQs to help you with common queries.

24. How does UMT maintain quality standards in Asynchronous, Blended, Synchronous courses?

To maintain quality standards:

  • We strictly adhere to HEC regulations in order to maintain our quality standards.
  • We hire qualified faculty to develop and teach online courses.  

 If you have any questions other than the ones provided above, you can reach us through this link

© Copyright UMT, 2018. All Rights reserved.