Student Virtual Support Center


What to Expect from Online Study?

1. How many online courses, certificates or degree programs does the UMT offer?

Currently, Learn to Learn Online,HBX CORe, IELTSx and Workplace Skills course is available. We are working diligently on developing online courses for the fall term. Please remember to regularly visit our UMT-Connected website for updates. Meanwhile, we encourage you to take the “Learn to Learn Online” course that will prepare you for our future online courses.

2. What will my instructors be like?

They all have a solid academic background in their field and many also have professional experience. All online faculty members are approved by the University and undergo rigorous training and mentoring to ensure they are highly effective online educators.

3. What are the start dates for your online courses, certificates or degree programs?

There is no single start date for our online courses. Each course has regular start dates throughout the year, so you can start your course when it’s most convenient for you. To find out about start dates for a particular course, simply fill in an information request form and one of our Enrollment Advisors will get back to you.

4. How many hours a week do I need to study?

On average, students spend around 15-20 hours per week on their online studies. You may need more time, especially for your first session of an online course, as you adjust to the learning platform, and you may need less for some sessions. The time you need to spend studying will depend on many variables including your previous academic experience, your confidence with technology, and your English-language skills.

5. Will I need to travel?

No, none of our online courses require you to travel. If you like, you can choose to attend the graduation ceremony in Lahore when you graduate, but you don’t have to.

6. What kind of students will I meet on my course?

You’ll meet all sorts of interesting, motivated people from all over the world. But generally speaking, you’ll find that most of our online students are ambitious 21-45-year-old professionals who fit their studies around their work and other commitments. Around 55% of them will typically be in full-time employment and have extensive work experience.

7. How will UMT Online courses be different than other UMT courses or courses offered on campus?

There is no difference in content and rigor between UMT Online courses and other courses offered by the University. In many cases, courses will be exactly the same with a special online section designated for online students of the UMT.

8. What are the computing requirements for UMT Online?

There are general computer requirements applicable to every major. Some schools and programs have their own requirements as well. Review the requirements here.

9. Where can I find out about other distance and online programs at UMT?

To find out about other distance and online programs and courses at UMT, visit the following links: eUMT and UMTx

10. Will my degree be recognized by potential employers?

Many employers not only recognize University of Management’s online qualifications, but they also sponsor their employees to study with us, too. They know that our online degrees have the same status and high standards as our on-campus degrees. This applies to every one of our online course, certificate and degree program. Recognition policies may vary from one company to another, however, so you should always double check with your human resources department. 

11. Will my degree be a genuine UMT degree?

Yes. Your degree certificate is awarded directly by the University of Management and Technology, It will have the same validity and credibility as the equivalent degree awarded to a graduate who studied on campus. This means that your degree will be a reputable, internationally recognized qualification, and an invaluable stepping stone towards your career ambitions.

12. Is an online degree as good as a campus degree?

Yes, it is. There is absolutely no distinction between the quality of online and campus programs. You can be assured that all our online degrees have the same status as those awarded to graduates who studied on-campus. This applies to every one of our course, certificate, and degree program.

13. Will my degree certificate state that it was an online degree, completed via distance learning?

No, your degree certificate will look exactly the same as those awarded to students who studied on campus in Lahore or Sialkot. There will be no reference to ‘online’ on your degree certificate. However, there will be a small reference to the mode of study on the transcript (the record of the courses you took and the grades you received).

14. How does online study work?

With online study at the UMT, there are no fixed lecture times - your online classroom is always open. This enables you to choose when and where you learn, making it much easier to fit your studies around your other commitments at home and at work. You can study anywhere, any time and even take a break between sessions of courses.

Assignments: At regular intervals, your faculty instructor will set an assignment for you to complete, providing lecture notes and a reading list in the online classroom to help you. You’ll need to complete the assignment – usually a written piece of work - by the specified deadline.

Classroom discussions: You and your course colleagues will also take part in discussions in your classroom, guided by your faculty instructor. You take part in the discussions asynchronously – in your own time – by posting well-reasoned comments in the online classroom, reading the answers of fellow students and responding to their comments. This collaborative approach enables you to demonstrate your understanding of the subject, while also learning and sharing knowledge with your peers from all over the world.

Practical application: You can engage with the material you’re learning not only through discussions but also by applying theory in your work. In fact, our online learning model is designed to encourage you to do just that. By applying principles in practice, and returning to the online classroom to discuss the outcome, you’ll enrich your own learning and contribute to your peers’ knowledge too.

Assessment: Throughout your course, you will be assessed on both the quality of your participation in the online classroom and on your written assignments.

15. How will I be assessed?

You will be assessed continuously based on your classroom participation and on the assignments you submit. You may also be assessed on mid-term or final exams, final research projects, such as a dissertation, consultancy project or thesis. Assessment will be rigorous and your online degree will be every bit as challenging as a degree studied on campus.

16. What time are classes held?

Your classes will be asynchronous. This means there are no set class times. You don’t have to be online at the same time as your instructor or other students. Just pick the time that suits you best.

17. Will I have to meet a lot of deadlines?

It varies between course, certificates and programs, but most courses will have a number of deadlines each week, as well as a deadline towards the end of the course for your assignment. Generally, you will receive each week’s assignments on Monday. You’ll then take part in online discussions with other students over the following days, as well as submitting an essay or weekly quizzes etc.

18. How long does each course take?

Typical course length is 15 to 17 weeks for on-campus courses and the similar length is required for the online courses as well.

19. What equipment do I need?

The only things you will need in order to study online are:

An internet connection – you must have regular access to a reliable internet connection, preferably from your home. Although broadband (cable/ASDL) makes the online learning experience faster and richer, it’s still possible to study with a dial-up connection.

A personal email address – although we provide you with a study email address, you’ll also need a second email address so we have an alternative way to contact you if necessary. This should ideally be a webmail service, like Gmail, Hotmail or Yahoo!, rather than a work email address, in case you have trouble accessing your work email when you are away from the office.

A suitable computer – generally speaking, if you have a computer under 5 years’ old running either Microsoft Windows or Apple OS X, you should be able to use Laureate LENS, our online learning platform, without any problems. As well as an internet browser like Internet Explorer, Safari or Google Chrome, you’ll also need to be able to read and save Microsoft Office documents and read Adobe Acrobat documents (often called PDFs). For more specific information, you may visit our technology requirements website.

20. What does asynchronous learning mean?

Asynchronous learning means that there are no set times for you to be online. You can log in to your classroom at times of the day and days of the week that suit you. This makes it possible for students in different time zones to participate in classroom discussions and allows for flexibility.

21. How often/where do I take exams?

You will be assessed on quizzes, assignments and on your contributions to online classroom discussions. You will normally receive a provisional grade for assignments a week after you complete them so you will know how well you are doing as you progress through your degree and you can ask for help if necessary.

22. What support is available?

As a student on one of our online course, certificates or degree programs, you can expect friendly, helpful support from the moment you make your first inquiry, right through to your graduation:

  • Our knowledgeable Enrolment Advisors will guide you through the application process, making sure you understand what to do and how to apply.
  • Before you start studying, you will take a short course that introduces you to your online classroom and how to use it.
  • Our dedicated support teams will help you make the most of the UMT Online Library, Technical Support, and Bursar (Finance) Support.
  • Our expert Student Support Team (STAIRS) will be on hand throughout your studies to answer your questions and guide you through your online program of study.
  • If you need help with specific skill areas, such as research or academic writing, our expert Study Skills Tutors can help you improve your abilities. You will also have access to our Writing Centre for advice on your academic writing.
  • Your instructor for each course will provide you with feedback on your assignments to help you monitor your progress.
  • A dissertation Advisor or Thesis Supervisor will support you through the research and writing process for your final research project or dissertation.

23. Who do I contact for technical support?

You can call on our expert Technical Support team 24 hours a day, 7 days a week. The best way to contact them is through helpdesk, website, the portal to your online classrooms. You will also have access to a list of handy technical  FAQs to help you with common queries.


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