Student Virtual Support Center

Technological Skills

Along with academic skills, you need to be cognizant with the use of technological skills. When once you hone such skills, you will become capable of sending emails, browsing the internet and uploading files etc. An advantage of having knowledge about various technical skills is that you can save yourself much time.

Basic Web Skills

Students require a minimum set of skills to function within an online course that includes: how to email, browse the Internet, upload files, download needed plug-ins or software, etc. Yet some students won’t have one or more of the needed skills when beginning an online course. Below are suggested resources to fill in the skills gap.

  • Digital tutorials between five and seven minutes on email basics, web search, basics of Windows or Mac operating systems, and navigating a website
  • Teach-ease (University of South Florida) how to use a web browser, and Internet basics

How to Use Google Drive (formerly Google Docs): Knowing how to share documents, collaborate within virtual teams are other skills needed for students, and not just for learning online but for working and functioning within digital culture.

Image of Mozilla Foundation’s ‘Web Literacy Map’ developed by Doug Belshaw that outlines the skills and competencies people need to read, write and participate effectively on the web. Further details see resources section.

How to Bookmark Sites:

Bookmarking, also known as “social bookmarking” are actions that allow students to save websites and online documents for later reference, reading, annotating, and even sharing. There are several online bookmark platforms:

How to Navigate within the LMS Platform: Each learning management platform has its own unique features, and though many are designed to be intuitive and user-friendly, some users require instruction in the form of video clips or text documents to develop confidence and proficiency. It’s helpful for the student that just-in-time learning is provided by way of links within the course site to instructions specific to a task—for example: how to comment within a discussion forum, or how to upload an assignment file. Several institutions have created tutorials geared to the institution’s students. One example, New Jersey Institute of Technology created tutorials on how to use features of Moodle.

HelpwithPCs is an online resource for getting the most out of your PC. Within the site are covered many PC-related topics, including a guide to the Internet, handy maintenance tips, guide to upgrading, a dictionary of terms and more.

Some institutional educators create their own instructional videos for students, as unfortunately many help videos and text instructions offered by the LMS providers are geared to instructors, not students, per below.

Moodle: Student Tutorials are written for instructors, not students.

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